An IT company of 25 people, with technicians working at customer sites. We follow Elena's month, from the first time range to the PDF for the customer.
Book 30 minutesWith five technicians you do it by hand. With twenty-five, across different customers, the first days of the month go on collecting hours.
Everyone sends theirs when they can. Some need chasing twice.
To invoice you have to split each customer's hours by hand.
From the sheet to the file for payroll, with the risk of mistakes.
The customer invoice and payroll only start when the last sheet is in.
Each customer has a project, and whoever works on it is assigned to an activity. In the report they see only those.
Elena writes the times on the phone or in the browser. Fill weekdays prepares the month, then she changes only the days that differ.
At the end of the month Elena validates. From then on she cannot change it unless she removes the validation.
The office sees one row per person: who has validated, who is in draft, who has not started. It checks and approves.
The PDF of one project goes to the customer for signature, the month's Excel goes to whoever runs payroll.
Elena opens the report and uses Fill weekdays on support, 9-13 and 14-18. Every day already has its 8 hours.
For four days she is on the new installation. She removes the times from support and writes them on the other project.
The two approved holiday days are orange, and Fill weekdays had already skipped them.
Elena checks the total, 152 hours, and validates the month.
Anna opens the panel. Two people are still in draft and one has not started, so she calls them.
Luca got a time wrong. Anna opens his report, corrects it and approves it with the others.
Anna downloads the support PDF for the customer and the Excel for payroll. Invoice and payroll go out.
The report collects times, it does not calculate pay and overtime, which stay with whoever runs payroll. Elena sees only her report, the office sees all of them.
Names and figures are made up.
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